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Privacy Policy

This privacy policy will explain what personal information Excitables Inc. collects from its online users and what is done with the data it collects. This privacy policy applies to our online stores www.anabellina.ca and www.anabellina.com

 

Collection and Retention of Information

Anabellina.ca and Anabellina.com is owned and operated by Excitables Inc. Excitables Inc. acquires two types of data. The first type of information is the data that is collected when you enter information into your account. The second type of data is anonymous data that is acquired through your use of the website. All personal information is required by law and which is required to be collected according to the Terms and Conditions of payment systems which you ("the user") are using, including such things as Credit Cardholder Agreements between yourself and the issuing financial institution, or between the card organization and Merchants.

 

Security Measures & Protecting Information

Excitables Inc. takes all security measures available to insure and protect access to all information provided by users, implementing operating procedures and technological plans to protect the privacy of the information provided.  The credit card information you provide at Anabellina.com and Anabellina.ca is encrypted and secure. Excitables Inc. uses Secure Sockets Layer (SSL) Technology to protect the security of your credit card information as it is transmitted to us. SSL Technology is a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.

 

Disclosure of Information

Excitables Inc.  will not disclose or provide any information to any agency or third-party person except those financial institutions and carrier services involved in processing your order.  The user will not be put onto any mailing list unless he or she whishes to be placed onto one. All information collected by the website is stored on site in a secure remote terminal that is not accessible to the internet at our main plant in Ottawa, Ontario Canada.

 

Cookies

What Is A Cookie

A cookie is a small data file that websites write to your computer's hard drive when you visit that such website. A cookie file contains information such as a user ID, which the site can use to track which pages on the site you have visited and what products you view. By themselves, cookies can't be used to identify individuals. They are not made for that purpose.

 

How Do Cookies Work?

Anabellina.com and Anabellina.ca uses cookies to help keep track of your preferences, they act as a sort of bookmark, so that we can tailor your shopping experience to better suit your needs. We also use cookies to monitor traffic patterns on our site, to let us know whether you've visited our site in the past, and to determine whether you came to our site from a particular internet link and from what kind of operating system is in use. If you disable the use of cookies on your browser, your access to the site is still   possible.

 

Keeping Your Browser, Anti-Spyware And Malware Updated

Many spyware detection, cleanup applications, and spyware removers include attack site detection. They block your browser from accessing websites designed to exploit browser vulnerabilities or download malicious software. If you haven't already, set your browser to update automatically. This eliminates security vulnerabilities caused by outdated browsers. Many cookie-based exploits are based on exploiting older browsers.

 

Third Party Links

Occasionally we may offer third party products on our websites using links to third parties. These outside third-party websites have different and separate polices from our own and therefore we have no responsibility or liability for the content and activity of these linked sites. Nevertheless, we welcome any feedback about these outside third-party websites.

 

Order Form

In order to process your order, we require your name, billing address, phone number, email address, shipping address and credit card information. We use this information solely to process your order. If any questions should arise concerning your order a sales agent will contact you through email. We share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. IE, the financial institution that issued your credit card and the shipping carrier that delivers your order.

 

Contact Us

If you require any assistance when placing your order, you may contact us via email, social media or through our phone number found on the Contact Us page.  You will receive an answer within 24 hours. 

 

Security

We utilize the latest industry standard Secure Server SSL encryption codes, when accepting your credit card information during your online checkout process. In addition, we utilize the same encryption standards when transferring your credit card data to our internal terminal system. To further enhance our security measures, our terminal system is not accessible via the Internet and we delete from our web site database all credit card information within 24 hours of receipt.  We have also taken the appropriate security measures to safeguard your personal information after it has been transferred to our terminal system. For example, our computer network is password protected, it is inaccessible via the Internet and paper copies, if any, are shredded before disposal.

 

Notification of Changes to our Privacy & Security Policy Statement

If we make any material changes in our privacy and security practices that do not affect user information then we will post a notice on our website notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

 

Online shopping at AnabellinaTM is safe!

Security is an issue whenever you give any personal or financial information to another party. Our commitment to security means we want your shopping experience at Anabellina.com and Anabellina.ca to be as safe or safer than shopping at your local mall and as safe as any shopping experience can be.  Finally, if you're still uneasy about online ordering, you can always come visit us at our brick and mortar store location in Ottawa, Ontario Canada or you can send us a money order via the post office.

 

If You Have any Questions About our Privacy & Security Policy Form

Please feel free to use the “Contact Us” page if you have any further questions about our Policies or any other general questions.

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